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service coordinator

  • Engineering
  • Aberdeen
  • £24000 per annum
  • Contract
  • Full Time
  • P02567LS
  • 16 Oct 2017
  1. Jobs in Aberdeenshire from Office Angels
  2. Office Angels
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Our client based North of the City are looking to recruit a Service Coordinator to join their team on a contract basis for 4 months. The ideal candidate will be required to provide support to Customers, Service Team Colleagues and sales colleagues in terms of Quotations, pricing, expediting, order processing, order book management and local procurement.



Duties include:

* Ensuring that quotes are released at the earliest possible time, that they are accurate, reflect the service level required and are administered on the business system in line with both customer and business requirements
* Working with internal colleagues ensure that all orders are expedited to enable original requirement being met
* Ensure that customer and internal complaints are administered in line with procedure and required time line this includes all issues raised by the customer whether internal or external such that appropriate preventative and corrective actions are deployed at the earliest time
* Ensure that all service files both hard copy and electronic are maintained at all times

Experience Required:

* Customer service experience ideally in a mechanical engineering environment
* SAP processing experience ideally in a customer service role
* Experience of rotating Equipment and or associated ancillaries
* Good understanding and use of Microsoft software
* Previous involvement/use of business improvement tools



Office Angels are an Equal Opportunities Employer

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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